Message overload
Requests for towels, late checkout and restaurant tips flood every channel at once.
← All solutionsFive-star service.
Solutions · Hospitality
Five-star service.
Every guest, every hour.
Guests expect instant, personal answers — at 3 a.m., in their language, before they even ask. HyperAI powers the concierge, messaging and operations tools that make every stay feel effortless.
Free to start · No card required · Live in minutes
24/7
guest messaging, self-serve console
1 API
for conversation, translation and insight
2×
the free allowance of typical platforms
5-day
billing that follows occupancy
Hospitality is personal. Staffing is finite.
Front desks juggle check-ins, calls and messages at once. Reviews pour in across platforms. Guests from everywhere expect service in their language. Delivering warmth at scale is harder than ever.
Language barriers
International guests struggle to get help, and staff struggle to provide it.
Review blind spots
Feedback scattered across platforms hides recurring issues until ratings slip.
Capabilities
The always-on concierge
Warm, instant service that scales from boutique to global portfolio.
Guest messaging assistants
Answer questions and fulfil requests instantly across chat, SMS and messaging apps.
Multilingual by default
Converse with guests in their language and translate requests for staff in real time.
Personal recommendations
Suggest dining, spa and experiences tailored to each guest’s preferences and stay.
Review intelligence
Summarise reviews across properties to surface praise, complaints and quick wins.
Response drafting
Draft thoughtful, on-brand replies to every review in seconds.
Operations summaries
Turn shift notes and maintenance logs into crisp handovers for every department.
How it works
Open the doors in three steps
- 1
Create your account
Start free and pilot at a single property.
- 2
Pick a model and get a key
Connect messaging, PMS or review tools with keys scoped per property.
- 3
Ship to guests
Go live and scale across your portfolio with usage visible by property.
Use cases
Where hoteliers delight guests
Digital concierge
A 24/7 assistant that knows your property, your city and your guest.
Pre-arrival personalisation
Craft welcome messages and upsell offers based on each booking.
Review response at scale
Reply to every review with care, consistency and your brand’s warmth.
Staff knowledge assistant
Give new team members instant answers on standards, procedures and local tips.
Outcomes
What hospitality teams gain
Instant
guest responses
Every message gets a fast, helpful reply, day or night.
Higher
guest satisfaction
Personal, multilingual service makes every guest feel looked after.
More
time for genuine hospitality
Staff focus on face-to-face moments while AI handles the routine.
The best hospitality anticipates. Now it can anticipate everyone.
HyperAI helps your team deliver five-star care at any scale.
FAQ
Questions, answered
Can it talk to guests in multiple languages?
Yes. Multilingual models can converse with guests and translate requests for staff in real time.
Will it sound like our brand?
Define your tone and standards in prompts and templates, and responses will follow them consistently.
How do we manage multiple properties?
Issue keys per property or region and review usage by key in the console.
Can it hand off to staff?
Yes. Your application decides when to escalate, so complex or sensitive requests reach a person quickly.
How is billing structured?
You pay for metered usage, with billing every five days — costs rise and fall naturally with occupancy.
Make every stay unforgettable.
Start free and give your guests an always-on concierge they’ll love.